Job Description:

We are looking for Service Technicians with a focus on refrigeration, from senior through trainee level, to strengthen our customer support team. Your responsibilities will include the following:

• Service calls: Go to customer sites to repair equipment, including warranty and non-warranty work.
• Equipment installations and start-ups: Visit customer sites to install and start up new equipment, including training of customer operators
• The successful applicant should expect to travel between 50% – 60% of the time. Travel can be day trips and overnights, typically throughout the US & Canada.
• Telephone support: When not traveling, take customer telephone calls with a wide variety of questions about technical support and equipment usage
• When not traveling and not involved in service calls, train on new capabilities and skills and help with equipment manufacturing.
• The position reports to the service manager and has room to grow.

Job Requirements and qualifications:

• First-rate technician, anywhere from straight out of school (trainee) through 10 years experience or more in servicing refrigeration equipment
• Knowledge of design of heat pump/refrigeration systems
• Good written and verbal communication skills
• Good at dealing with a wide variety of customers
• Must have a clean driving record
• Must have EPA Certification
• Experience servicing industrial gas furnaces is a plus
• Results-driven. High energy and drive and focus on meeting commitments

The job is based in Brewer, Maine. Travel throughout North America to be expected 50% – 60% of the time.

What’s in it for you:

• Competitive compensation and profit-sharing
• Benefits: Medical/Dental, 401k
• Paid vacation, holiday, and sick days
• Professional environment
• Travel expenses are paid for by the company